Refund & Return Policy

We want you to be satisfied with your purchase. Due to the nature of our personal care products, we have the following policy.

Returns

For hygiene and safety reasons, we do not accept returns on opened or used products.

If your item is unopened and in its original condition, you may request a return within 7 days of delivery.

Customers are responsible for return shipping costs unless the item is defective or incorrect.

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos of:

We will gladly replace the item or issue a refund if applicable.

Once approved, refunds will be processed to your original payment method within 5–10 business days.

Shipping fees are non-refundable unless the error was on our side.

We do not accept returns or refunds for:

For refund requests:

Email: contact@akpechicmarket.com
Business Name: Akpe Chic Market LLC