Shipping Policy

Thank you for shopping with us.

Processing Time

Orders are processed within 1–3 business days after payment is received.

Processing times may be longer during holidays or promotions.

Shipping Time

Estimated delivery times:

  • United States: 3–7 business days

  • International: 7–21 business days (if applicable)

Shipping times are estimates and may vary due to carrier delays.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Tracking

Once your order ships, you will receive a tracking number via email.

Incorrect Addresses

Please ensure your shipping address is correct.

We are not responsible for packages delivered to incorrect addresses provided by the customer.

Lost or Stolen Packages

Akpe Bio is not responsible for lost or stolen packages marked as delivered by the carrier.

Please contact the carrier directly for assistance.

Damaged Items

If your order arrives damaged, contact us within 48 hours with photos so we can assist you.

Contact

For shipping questions:

Email: contact@akpechicmarcket.com